Same storage, different histories
Joyagoo and Usfans line up closely on the basics: both store items free for 90 days and both photograph each item when it reaches the warehouse. Where they differ is history and audience. Joyagoo has operated under two names, first JoyaBuy and now Joyagoo, and has built up a large base of buyer reviews. Usfans is younger, smaller and concentrated in Spain, France and the US, and its review record was disrupted by a moderation action. For many buyers, that makes the decision less about terms and more about trust and language.
Below we compare them line by line, explain the name change, and show how to bring a Joyagoo sheet into Usfans.
The terms are close; history and language separate them.
Side by side
| Joyagoo | Usfans | |
|---|---|---|
| Status | Working (1 Oct 2026) | Operating |
| Former name | JoyaBuy | — |
| Free storage | 90 days | 90 days |
| QC photos | Free HD photos | 3–5 free per item |
| Review record | Large, long-running | Score suppressed after a fake-review sanction |
| Interface | English | English and Spanish |
Joyagoo's track record is easier to read; Usfans speaks Spanish.
The JoyaBuy name
Our September 2026 agent data records JoyaBuy as renamed to Joyagoo, and Joyagoo's reviewers often write "Joyagoo aka JoyaBuy". At the same time, some creators still publish comparisons that treat the two names as separate agents, and links with both names circulate in spreadsheets. Whatever the history, the practical rule is to check the domain you're logging into and paying on. A related mix-up involves Joybuy, which is JD.com's own European online shop and not an agent at all, so a sheet that says "Joybuy" may not mean either agent.
Whatever name a sheet uses, confirm the domain before paying.
Reading the review records
A long, steady review history is one of the more reliable signals for an agent. Joyagoo's is large, which lets you see how it handles problems over time. Usfans' record is harder to use: an independent reviewer reported that Trustpilot sanctioned it over manipulated reviews and suppressed its rating, while some affiliate sites still advertise a high score. Detailed recent reviews of Usfans praise its photos, packing and support and criticise uneven delivery times. Neither record replaces a small test order.
Joyagoo's history is easier to trust at a glance; read Usfans' individual reviews instead of its score.
Language and destinations
Usfans' Spanish interface and Spain-focused line give it a clear edge for buyers in Spain, its largest market. US buyers can pick Usfans lines with duties included, useful since low-value US parcels lost their duty exemption in 2025. Joyagoo serves an international, English-speaking audience. If you're comfortable in English and outside Usfans' core markets, the language advantage disappears and Joyagoo's record may weigh more.
Inside Spain, France and the US, Usfans' language and lines can tip the balance.
Moving a Joyagoo or JoyaBuy sheet to Usfans
- Copy a link from the Joyagoo or JoyaBuy spreadsheet.
- Paste it into the link helper to get the original Taobao, Weidian or 1688 link.
- Paste that into usfans.com and confirm the item, price and sizes.
- Check recent QC photos of the seller before ordering.
Old JoyaBuy links still carry item numbers that Usfans can use.
Costs on the same cart
With matching storage, the deciding cost is usually shipping. Compare the same parcel at both agents: same items, same address, totals with taxes. In the EU, VAT applies from the first euro and, since July 2026, a €3 duty for each item category in parcels up to €150 sent under IOSS. Usfans' service fee is described differently by different sources, so read the lines on your own order screen. Our estimator helps compare the totals.
Same parcel, same address, totals with taxes.
Photos in practice
Joyagoo advertises free HD photos; Usfans states 3 to 5 free photos per item, and reviewers describe them as fast and detailed. In practice the difference matters less than how quickly you check them. Look at labels, stitching and the detail you bought the item for on the day the photos arrive, and request extra angles when something is unclear. Both agents let you ask for more, sometimes for a small fee.
Both photograph carefully; checking promptly matters more than the count.
Support
Reviewers describe Usfans' support as human and available around the clock, and Spanish speakers can use the interface in their language even if some replies switch to English. Joyagoo's longer history means more public examples of how it resolves problems. If you expect to need help, read a few recent reviews that describe a resolved issue at each agent.
Read how each agent resolved real problems before you need it.
Coupons
Both agents use coupons mainly to cut shipping costs. Compare the coupons in your account against a real parcel rather than advertised amounts, and check minimum spends and expiry dates. Spanish readers can find more in our Usfans coupon guide.
Judge coupons on a real parcel.
Which to choose
Choose Joyagoo if you value a long review history and are comfortable in English. Choose Usfans if you prefer Spanish, ship to Spain, France or the US, and decide from detailed photos. Start with a small order at whichever is new to you. For Usfans' trust picture in full, read is Usfans legit.
History-first buyers lean Joyagoo; Spanish-speaking buyers lean Usfans.
FAQ
Is Joyagoo the same as JoyaBuy?
Our September agent data records the JoyaBuy brand becoming Joyagoo, and buyers often refer to it by both names. Some creators still mention both names, so check the domain you use.
Is Joyagoo better than Usfans?
Joyagoo has an older, larger review record and matching storage. Usfans offers Spanish support and Spain-focused lines. Choose by country and language.
How long is Joyagoo storage?
90 days, the same as Usfans according to both agents' terms.
Is Joyagoo the same as Joybuy?
No. Joybuy is JD.com's own European shop, which sells directly. Joyagoo is a shopping agent.
Can I use a Joyagoo spreadsheet with Usfans?
Yes. Extract the marketplace link with the link helper and paste it into Usfans.